Is Internet Free On Flight Lufthansa? Free Services, Packages, and More

Staying connected on flights has become more and more important for travelers. If you’re flying with Lufthansa, you may be asking yourself: Is internet free on Flight Lufthansa? The answer is No, internet access on Lufthansa flights is not always free, but some services are.

Free Short- and Medium-Haul Flight Messaging

As of mid-January 2024, Lufthansa provides unlimited free messaging on all Airbus A320-family short- and medium-haul flights. With this service, you can send and receive messages and photos using popular chat apps such as WhatsApp, Facebook Messenger, and Telegram during your flight. To use this feature, simply log in to the FlyNet® portal with your Miles & More service card number or a Lufthansa Group Travel ID email address. If you don’t have an account, you can sign up during the flight.

Paid Internet Access

For broader internet use, including surfing, emailing, or streaming, Lufthansa offers FlyNet® packages on short- and long-haul flights. These packages are available for booking and have differing speeds and data limits to match your requirements.

FlyNet Packages Overview

Lufthansa’s FlyNet® service provides various packages based on the length of the flight and your internet requirements. Here’s a summary:

Short- and Medium-Haul Flights

On intra-European flights and to/from North Africa and the Middle East, the following packages are offered:

Package	Description	Price	Speed
FlyNet® Messaging	Stay in touch via messaging apps.	Free for Travel ID and Miles & More members; €3 or 1,000 miles for non-members	Up to 150 kbit/s
FlyNet® Premium	Suitable for social media, basic surfing, audio/video streaming, and VPN.	€6 (flights up to 90 minutes); €8 (flights over 90 minutes) or miles equivalent	Up to 4 Mbit/s

Long-Haul Flights

For transcontinental travel, the following choices are available:

Package	Description	Price	Speed
FlyNet® Messaging	Ideal for messaging apps.	From €5 / $7 / CNY 45 or 1,700 miles	Up to 100 kbit/s
FlyNet® Premium (2-hour)	Suitable for VPN email services, faster surfing, and social media.	From €15 / $18 / CNY 125 or 5,000 miles	Up to 4 Mbit/s
FlyNet® Premium (Full Flight)	Ideal for extended use of VPN, faster surfing, and social media throughout the flight.	From €25 / $27 / CNY 200 or 8,300 miles	Up to 4 Mbit/s

*Prices may vary based on demand and time of flight (day/night).

How to Connect to FlyNet®

• Enable Wi-Fi: Switch on the Wi-Fi on your device and join the “Telekom FlyNet®” network.
• Access the Portal: Open your web browser; the FlyNet® portal will automatically load.
• Select a Package: Choose your preferred internet package.
• Payment: Pay with a credit card, PayPal, or use Miles & More miles.
• Enjoy: Once payment is confirmed, you’re online!

Further Considerations

• First Class Passengers: First Class visitors have free access to the Internet on Lufthansa-operated flights.
• Telekom Customers: If you are a Deutsche Telekom customer or with an affiliated roaming partner, you can log in with your credentials. Usage will be charged based on your service provider’s international roaming rates.

Conclusion

Although Lufthansa doesn’t provide complimentary internet surfing on all flights, they do give free messaging service on most routes and a selection of paid packages to suit various connectivity requirements for passengers. If you’re keen on keeping in touch with friends and family or need to accomplish some work, Lufthansa’s FlyNet® service keeps you connected in the sky.

Frequently Asked Questions