United Airlines operates flights from Kigali International Airport’s Terminal 1, guaranteeing a faultless international travel experience. The United Airlines KGL Terminal provides a range of facilities and services to make flying convenient and pleasurable, regardless of the kind of ticket a passenger has. The airline guarantees passenger satisfaction throughout the journey by offering priority boarding and simple check-in. Travelers can better grasp the range of facilities and options at Kigali International Airport with the help of this guide.
Important Details About United Airlines KGL Terminal
| Airport Name | Kigali International Airport |
| Airport Code | KGL |
| Airport Address | KN 5 Rd, Kigali, Rwanda |
| United Airlines Terminal | Terminal 1 |
| IATA Airline Code | UA |
| ICAO Airline Code | UAL |
| Working Hours | 24 hours |
| Contact Number | +250 724 123 139 |
| United Airlines Official Website | www.united.com |
| YouTube | www.youtube.com/@united |
| United Airlines X (Twitter) | twitter.com/united |
| www.instagram.com/united | |
| www.facebook.com/United |
United Airlines KGL Arrival Terminal
The friendly and accommodating staff at the KGL International Terminal would be pleased to help you with any problems you may run into when you get there. If you change your mind, it won’t be an issue. You can start your search straight away because the KGL United Airlines Terminal’s luggage carousel is marked and their swift and easy processes guarantee a prompt collection. After baggage claim, you have a number of practical ground travel options to select from.
United Airlines KGL Departure Terminal
As you leave the KGL International Terminal at Kigali International Airport, you start your journey in a calm environment away from the typical airport commotion. Embrace the end of lengthy lineups and challenging processes. Instead, take advantage of a quick and easy check-in process that will allow you to quickly leave your daily routine and head to the main holiday destination.
We grant you priority over others in the line. The KGL International Terminal stands out due to its uniqueness. They know that travel shouldn’t be dull or uncomfortable. The main goals of their experience are practicality, comfort, and real personal connection.
Amenities and Services Provided by United Airlines at the KGL Terminal
After landing at Kigali International Airport, you will proceed to the United Airlines Terminal located at Kigali International Airport. Their committed staff, known for their friendliness and promptness, makes the trip easy and pleasurable.
When you travel to their countries, they will undoubtedly be happy to help. Their staff will answer your inquiries in a timely and truthful manner, regardless of whether you require professional assistance, have inquiries, or are just looking for direction. You feel more confident and informed about your next trip thanks to the simple check-in process.
A list of the services you can anticipate is as follows:
| Baggage Allowance | Duty-free Allowance |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Flight Information | Airport Lounges |
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Missing Luggage | Immigration Services |
| Privilege Club | Delayed Flights |
| Seats Selection and Enquiries | Concierge Services |
| Transit Information | Foreign Exchange |
| Unaccompanied Minor | Travel with Pets or Animals |
| Visa-related Information | Pet Relief Area |
| Web / Online Check-in | Airport Counter Check-in |
Foreign Exchange
There is nowhere to go that is going to get done without money; to go anywhere in the world is to go by any means, and there has to be the money of the international country you are going to.
Booking Flights
You can book online from the official website/mobile app or go to the KGL airport terminal counter and request the staff/team available for assistance. Itineraries, routes, and travel charges are flexible and open to change based on the new/latest updates; you can refer/check the official website.
Cancellation and Refund
Do not forget to carry booking/reservation documents with you to help cancel your ticket by KGL International Terminal 1. Tickets on board can be canceled and refund processing can be initiated status can be monitored using the official web portal or mobile application.
Airplane Wi-Fi and KGL Airport Wi-Fi
United Airlines does have Wi-Fi capability on its flights in a bid to enable its gate-to-gate connectivity on board so that its customers can stream/watch on their own devices. It also provides free, uninterrupted campus connectivity within the airport.
Mobility Device/Wheelchair Use
Friendly staff escorts provide wheelchair facilities at KGL Airport for disabled travelers. Escorts assist disabled travelers in using airport facilities and boarding their flights. Regardless of the mode of transport they use, travelers can access airport escort facilities.
KGL Airport Pick and Drop Service
Kigali International Airport offers passenger pick-up and drop-off. You must present your booking details when booking or using the service. The airline may change the service, so visiting the airline will provide the correct status.
Minors/Infants Travel Assistance Service
In KGL, your solo minors for solo travel or solo can visit the children’s play area, it is operated by the United Airlines crew. One two-year-old infant can be taken as a lap infant free of cost according to United Airlines’ infant policy. All solo travelers can take one infant with them as they only restrict the number of infants on the passenger’s lap.
For all the information needed/necessary for incident-free and hassle-free minor travel, you can search United Airlines minor/infant policy on the official website.
Hotels Around Kigali International Airport
You may inquire/request the Kigali International Airport staff where and how to go. Kigali International Airport area travelers/passengers may inquire/reserve in advance Kigali International Airport area accommodations/destinations.
Shopping/Dining Kigali International Airport Terminal 1
Voyager offers different dining/fast food, Duty-free shopping, Smoking lounge, and gambling area amenities at KGL Airport. Get accurate information about the availability of shopping facilities from the KGL International Terminal 1 map available on the page.
Commuter Services
Various facilities like local, private, and mass transport facilities are provided to the incoming and outgoing passengers to and from Kigali International Airport. All such hire/rental details, inter-city/inter-terminal shuttle facilities, etc., are on KGL Airport grounds and booked.
Parking Information
Short-term and long-term parking lots, economy parking lots, valet parking lots, and off-airport parking lots also include visitor parking centers. Terminal 1 parking lots are booked online in advance for all other cars.
Desk Questions
It is extremely easy to find the travel distance and time covered by United Airlines. It is online, i.e., on Airlines’ websites and mobile apps and KGL International Terminal 1 counter. Terminal staff will reserve your travel on your behalf according to your request/query.
Bag Claim/Luggage
United Airlines operates flights that arrive and depart from Terminal 1 Kigali International Airport. Upon arrival, you can retrieve your luggage from the Terminal 1 baggage claim. The system allows users to update or edit terminal arrival information. You can thus access the official airport website in an effort to view the updated information.
Flight Check-in
One of the other perks of flying so conveniently is pre-checking on your flight that you do before you get on your aircraft. The check-in is either at the United Airlines Terminal 1 check-in counter desk or kiosk self-service station.
Or, if you do not wish to have to check in so much in advance as you do and you simply check in a bit earlier to acclimate yourself, then you can go/to the website/app.
Departures and Boarding
The passengers board United Airlines flights from Terminal 1, Kigali International Airport. KGL United Airlines Terminal 1 departure is the one that is in charge of the departing flights from the airport terminal after the passengers have boarded the corresponding flights. For all new/latest news, you can log in on the airport website.
Seat Upgrade And Selection
Customers can upgrade or select these options for better seat selection with bids, cash, or miles. Seat upgrades are available through Web/mobile (online) and airport counter (offline) channels. You can even book your desired seats along with selecting an upgraded flight option.
Change of Flight And Timetable Notice
At United Airlines Terminal 1 At KGL Airport Terminal, future flight times, flight changes, and flight status requests/inquiries are available. These are available on the United Airlines mobile app and website.
Pet Area Services
United Airlines allows pets to travel on board in the cabin according to their pet policy but only on international flights. United Airlines has animals traveling in the cabin alone. Your guide/assistance dogs may accompany you on international and domestic flights according to United Airlines Service/Support Dogs policy.
List of All United Airlines Terminals Worldwide.
United Airlines Kigali International Airport Terminal On Map
Frequently Asked Questions
Terminal 1 at Kigali International Airport serves as the main operating hub for United Airlines KGL Terminal.
United Airlines operates out of Kigali International Airport’s Terminal 1.
To contact the customer service of the United Airlines KGL Terminal, you can call their customer service at 1-800-864-8331.
Terminal 1 at KGL Airport handles all United Airlines terminal arrivals.
United Airlines flights leave from KGL Airport’s Terminal 1.
Arriving at least two hours before a domestic flight and three hours before an international one is advised.
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